A monthly cycle that keeps your software alive: monitoring, support, evolution and visibility.
Monitoring and supportPrioritized improvementsSystem health and evolution tracking
Monitoring & uptime
+
Always-on watch over your system, with alerts and incident response per your tier's SLA.
ContinuousAlerts
SLA support
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Agile incident resolution with committed response and restoration times by tier.
TicketsOn-call
Evolution sprint
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Incremental improvements within your tier's committed capacity, prioritized with you.
MonthlyChangelog
Report & roadmap
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System health, SLA compliance and a live evolution backlog, with a quarterly review of opportunities.
MonthlyQuarterly
INDROX PROJECT / GROW YOUR PUBLISHING
A platform is
a starting point.
We built a platform to centralize Amazon Ads campaign management. This kind of operation needs a foundation that makes it possible to maintain, connect and improve the product over time.
What's the difference between an evolution and a new project?+
An evolution is an incremental improvement on what exists and is included within your tier's capacity. A new system or feature with its own architecture is a project that goes back to BuildPro, with a separate budget.
Can I change tiers?+
Yes. You can move up or down depending on how your operation evolves; we review it in the periodic meeting.
What happens to hours I don't use?+
Included hours roll over for 1 month, up to a maximum of 50% of your tier's total.
Do you handle critical incidents 24/7?+
On the Technology Partner tier, yes — 24/7 on-call and a short critical SLA for P1 incidents. Lower tiers operate during business hours.
Do I need to have built with Indrox?+
It's the natural continuation of a BuildPro project, but we also take on existing systems after an initial technical review.
Let’s talk 
Actual Grow Your Publishing interface