Frequently Asked Questions

Cost depends on project scope, integrations and requirements. A discovery process lets us define a proposal with deliverables, investment and support terms.

AI can help classify information, prepare responses and support repetitive tasks within a system. With BuildPro, we assess its usefulness for your process and define integrations, limits and human review for the use case.

Timelines are defined after reviewing scope, integrations and data availability. We work in increments and agree on project milestones before implementation begins.

Indrox builds custom software for SMEs and mid-size companies. Our Open Box approach includes agreed scope and deliverables, documentation and access to your solution’s code.

AI automation starts by identifying repetitive processes that consume the most time: customer follow-up, report generation, FAQ responses, invoicing, collections. At Indrox we do a free diagnosis of your operation to identify the highest-impact automations and start with those that generate the fastest results.

To manage a truck fleet in Peru you need a fleet management system integrating: real-time GPS monitoring, electronic invoicing, automated trip settlements, driver and vehicle document control, and a field app for drivers. At Indrox we develop these systems custom-built for companies with 5 to 100+ trucks.

Digitalizing a small construction company starts with three key tools: construction progress app with photo records, budget control with deviation alerts, and centralized project dashboard. At Indrox we develop systems that work offline on-site and adapt to each builder's item structure.

Veterinary clinics in Peru need clinical management software including: digital medical records per patient, online scheduling with WhatsApp reminders, medication inventory control, integrated billing and a loyalty module for vaccine and checkup reminders. At Indrox we develop these custom solutions.

A generic ERP forces you to adapt your operation to how the software works. Custom software adapts to how your company actually works. Custom software advantages include: workflows designed for your industry, no unnecessary modules you pay for but don't use, integration with your existing systems, and full code ownership with Indrox's Open Box methodology.

Your company needs custom software if: you manage critical processes in Excel or WhatsApp, your current software doesn't fit how you work, you waste time on automatable tasks, you lack real-time operational visibility, or you've tried generic solutions that don't solve your problem. Indrox's free diagnosis helps you determine this.

Indrox's Open Box methodology means total transparency: the source code is yours from day one, you have full repository access, we document the entire development process and you're never locked in with us as a vendor. If you want to switch providers tomorrow, you take your complete code.

Digitalization ROI is calculated by comparing investment cost vs. generated savings. Companies typically save on: manual task person-hours (30-60% reduction), operational errors (elimination of double entry), customer response speed (from hours to minutes), and visibility for better decisions. Our clients report an average 3.2x ROI in the first 12 months.

It depends on your situation. SaaS works when: your operation is standard, you don't need complex integrations and your budget is limited. Custom software works when: your operation has unique workflows, you need integrations with other systems, SaaS doesn't fit your industry, or you want code ownership. At Indrox we advise on the best option for your case.

After implementation, Indrox offers continuous support including: active 24/7 system monitoring, proactive error detection and correction, security updates, performance optimization, and technological evolution with new features. We don't leave you alone after delivery.

To comply with tax regulations using technology you need: integrated electronic invoicing with a certified provider, electronic transport guides, automated electronic books and exportable accounting reports. At Indrox we integrate electronic invoicing directly into your management system so it's automatic, not a separate process.