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TECHNOLOGY AROUND YOUR OPERATION

GOP: a Smart City starts by digitizing the State.

GovTech platform that removes physical bureaucracy, connects every agency and gives the citizen their time back. Already operating in 16+ governments across Argentina and Peru, with 70,000+ active monthly users.

Trazo · Indrox

The pain of the citizen and the State

For decades public administration has forced the citizen to act as the State's courier. GOP flips that paradigm.

01

In-person procedures and long queues that destroy productive time

02

Zero visibility into the status of files and claims

03

Opaque processes that erode institutional trust

04

Obsolete systems isolated across agencies

05

The same document requested again at every office

06

Historical archives exposed to deterioration and loss

The GOP platform

Modern, cloud-native and fast-to-deploy software that digitizes 100% of the administrative process and returns information to the citizen.

01

End-to-end claims and procedures

Citizens open 100% digital requests (water, licenses, permits) and see in real time the exact stage of their file, without ever stepping into an office.

02

Proactive communication with NPS

The system automatically notifies citizens when their case is resolved and measures satisfaction with a Net Promoter Score module that feeds continuous improvement.

03

X-Road interoperability model

Inspired by Estonia's digital ecosystem. 'Once-only' principle: if an agency already has a document, no other area can request it from the citizen again.

04

Digital archive and historical heritage

Archival module that digitizes, indexes and safeguards 100+ year old files and blueprints, giving them a secure, searchable and accessible format.

05

Immutable traceability with Blockchain

Every file gets a unique hash: nothing is altered or deleted without leaving an auditable trail. Instantly verifiable QR codes for business and works permits.

06

Audit and process certification

GOP logs every step, user and timing metric across administrative circuits. Architecture ready for ISO 9001 certification.

Every detail, clear.

How long does it take to deploy GOP in a regional agency?

Between 1 and 3 months, even in complex regional bodies. GOP's architecture was designed to minimize change friction and deploy in record time.

How does GOP guarantee transparency of files?

Every file is signed with a unique blockchain hash. Documents cannot be tampered with or deleted without leaving an auditable trail, and instantly verifiable QR codes are generated.

How does the 'once-only' principle work?

GOP is inspired by Estonia's X-Road model: agencies communicate with each other securely. If a document is already in the system, no other area can ask the citizen for it again.

Can GOP digitize historical archives?

Yes. It includes an archival module to digitize, index and safeguard 100+ year old files and heritage blueprints in a secure, searchable format.

Does GOP receive updates after deployment?

Yes. Unlike traditional locally-installed software, GOP is a living platform: it receives substantial improvements every quarter at no extra cost and without reinstallations.

What backing does the platform have?

GOP successfully operates in 16+ governments across Argentina and Peru, with 70,000+ monthly users and 300,000+ pages digitized. Technology backed by Startup Peru (ProInnóvate) in 2023.